VIRGIN MEDIA NEWSROOM
Ranked 7th highest in the world on Brandwatch’s Telecommunications
social index 2015
In a highly competitive market with decreasing customer loyalty (and just general happiness), Virgin Media built it’s own dedicated always-on social media rapid response centre to join hottest conversations on everything from Tom Hardy to The Apprentice, and start new ones of our own.
Writer: Kirk Flash
Art Direction: Ben Fegradoe and Kirk Flash